Our complete terms and conditions, which govern all
our contracts with you, can be found by clicking the following link
full Ts and Cs. We would draw your
attention to the following summarised key terms, which form part
of our full terms and conditions: References to “we”, “us” or “our” are to Theme Traders and references
to “you” or “your” are to the Client and other defined words are as
defined in the complete terms and conditions at the bottom of the page.
Installation
- The contract is finalised when we send an acknowledgement to you.
Prices or quotations are exclusive of VAT and do not constitute an
offer by us to you until we have confirmed in our Acknowledgement
that our price is final.
- You must provide us with sufficient time and access, as advised
by us, to perform the Installation Services.
- You are responsible for acquiring any necessary permission, consents
or licences to allow us to perform the Installation Services and we
will assess the Venue for suitability and if we deem the Venue is
unsuitable for our Installation Services our decision will be final.
- We may charge you if you extend or alter timings of your event or
change the Venue for which the quotation was originally provided.
- We must receive full payment from you in cleared funds 7 days before
performance of the Installation Services and you must pay full fee
in the event of cancellation or postponement by you.
- We will use our artistic licence and interpretation in performing
the Installation Services and we may provide a substitute if Props
and Services are unavailable. Please note that any dimensions supplied
for Props and Services are approximate only.
- Our collection or delivery note is final and conclusive evidence
of collection by or delivery to you.
- The Props may only be used indoors unless we agree otherwise.
- You must insure the Props from despatch/ delivery by us until such
Props are received back by us.
- You are responsible for health and safety relating to Props and
Services at the Venue.
- You must pay for all losses, damages, cleaning costs, additional costs in full
and these sums will be charged to your credit card.
- We accept no liability for indirect or consequential loss. Any liability
is limited to a refund for the element for which that liability arises
only.
Hire
- Props are hired to one location only. If you wish to take the Props
to a separate location this will constitute a separate hire and you
will be charged accordingly.
- We may require you to pay a deposit for the Props, which will be
determined by us and will be retained by us in the event of loss or
damage to the Props.
- You are responsible for acquiring any necessary permission and consents
in respect of the use of the Props and ensuring the Props are stored
and used in accordance with all laws and regulations. Please keep
Props away from heat sources as some Props may be flammable.
- Our Props may have signs of wear and tear and are supplied “as seen”.
You may inspect the Props prior to placing your order by providing
us with reasonable notice and at a time agreed by us.
- We may supply a reasonable substitute for Props in the event of
unavailability.
- We must receive full payment from you in cleared funds 7 days before
performance of the Hire Services and you must pay full fee
in the event of cancellation or postponement by you.
- If we agree to deliver and/ or collect: (7.1) We will deliver to
and collect from ground floor loading bay unless we agree otherwise;
and (7.2) Only one delivery person will be provided. You may be required
to assist with the off loading and uploading of Props. You will be
liable for any damage caused by you whilst you load the Props.
- If you are not present for delivery and/or collection, our collection
or delivery note is final and conclusive evidence of the amount of
Props and quality of the Props collected or delivered. If you are
arranging collection or return, suitable transport must be provided.
We will refuse to release Props to unsuitable transport.You must test
electrical Props before use and only use electrical Props in conjunction
with a Residual Current Device (RCD).
- Props must only be used indoors unless we agree otherwise.
- You must insure the Props from despatch/ delivery by us until such
Props are received back by us.
- You must pay for all losses and damage in full and these sums will
be charged to your credit card.
- Title in the Props shall remain with us at all times.
- Props must be returned and repackaged in same condition as they
were received.
- Our hire charge is payable even if the Props are returned unused
and Props not returned by the due date, advised to you by us, will
be charged at our standard daily rate
- Transhipment couriers are not permitted to be used.
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