Frequently Asked Questions
Here are the answers to some of the questions we are asked most frequently!
How long will it take to receive my quotation?
We are able to respond very quickly – and almost always within an hour!
What are the opening hours for collection and returns?
Monday to Friday from 9am to 5pm (except bank holidays)
How long is a standard duration of hire?
Standard hire is for between one and three days.
Extended hire is available upon request. Just ask when completing your quote request, or get in touch!
Is there a minimum hire?
Yes, £25+VAT
Do you offer a delivery and collection service?
Sorry no. It is collection only from our premises in Cricklewood, London NW2. However, we can suggest Couriers or Installation Services if required. Just get in touch!
How do I know what size of vehicle I will need to collect the props I have hired?
Just give us a call for advice. We’re happy to help.
Where do we collect the props from?
We are located in Turpins Yard, Oaklands Road, Cricklewood, London, NW2 6LL, close to Kilburn and Willesden Green Underground stations, on the Jubilee line as well as Cricklewood Thameslink.
Do I have to be present for the loading?
No but if you are not we cannot accept any complaints afterwards.
Do you load our van?
We bring all props to the back of the van for your driver to stack on the van itself.
Is there parking available on site?
Yes, we have free parking on site, available for as long as you need to be with us!
Do you have Wifi and desk facilities?
Yes. We offer free wifi and desk facilities for designers, producers, directors, stylists, runners etc. Including free drinks and snacks!
Are hired items functional?
No, we do not hire them as functional items, they are “prop only”.
What condition are your props in?
Good used minor wear and tear for film television production media.
Do telephone if specific requirement. Vintage and retro are in relevant condition.
Do I need to make an appointment to visit?
No appointment is necessary between 9am to 5pm – Monday to Friday.
Can I hire on the same day?
Yes! You can pick and collect the items you need on the same day as available.
